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Privacy Policy

Effective date: October 1, 2026

ePower POS is committed to protecting your privacy. This Privacy Policy explains the information we collect, how we use it, and your choices regarding your information and SMS/MMS communications.

Information we collect

Name, email address, business or restaurant name, and business contact information.
Phone and mobile phone numbers that you provide to ePower POS.
Information related to customer inquiries, accounts, installations, service requests, payment processing support, and technical support.
SMS/MMS messages and information you voluntarily provide to our support team, including troubleshooting photos or documents.

How we use information

We use information to provide and support ePower POS products and services, respond to inquiries, coordinate installations and service, provide account and technical support, communicate with customers and authorized contacts, protect our services, and comply with applicable requirements.

SMS/MMS communications

ePower POS may send conversational SMS/MMS messages for customer service and support, including customer inquiries, account assistance, POS installations, service coordination, payment processing support, and technical support. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out or HELP for assistance.

Mobile information and SMS consent

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Privacy and security

ePower POS does not sell personal information. We use reasonable administrative, technical, and organizational safeguards designed to protect the information we maintain.

Your SMS choices

You may opt out of SMS messages at any time by replying STOP. For assistance, reply HELP, call (609) 262-3711, or email support@epowerpos.com.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the applicable effective date.

Contact us

ePower POS
2 Poppyseed Dr
Lumberton, NJ 08048
Phone: (609) 262-3711 (main) | (609) 262-3710
Email: support@epowerpos.com